Terms of service
Terms of Service
Effective Date: June 17, 2026
Welcome to Cup of Memories. By accessing or using https://cupofmemories.online, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
1. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You must not misuse, interfere with, or attempt to gain unauthorized access to our website or services.
2. Products & Orders
We strive to ensure all product descriptions, images, and prices are accurate. However, we reserve the right to correct errors, update information, or cancel orders if necessary.
All orders are subject to acceptance and product availability.
3. Personalized Products
Customers are responsible for ensuring that all uploaded photos, text, and personalization details are accurate before placing an order.
Cup of Memories is not responsible for errors resulting from incorrect information submitted by the customer.
4. Pricing & Payments
All prices are displayed in the applicable currency at checkout. Payments are processed securely through trusted payment providers. Orders will only be processed after payment has been successfully completed.
5. Shipping
We offer free worldwide shipping. Estimated delivery time is 7–10 business days, although delays caused by customs, carriers, weather, or other circumstances beyond our control may occur.
6. Returns & Refunds
Our 30-Day Return & Refund Policy applies to all eligible purchases. Please refer to our Return & Refund Policy for complete details.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, product designs, and branding, is the property of Cup of Memories or its licensors and may not be copied, reproduced, or distributed without written permission.
8. Limitation of Liability
Cup of Memories shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.
9. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes become effective immediately upon publication on this website.
10. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Website: https://cupofmemories.online
Email: support@cupofmemories.online
Phone: +1 604 518 8145
Business Address:
243 Sandringham Ave
New Westminster, BC, Canada
Thank you for choosing Cup of Memories.